Terms of Service

Last Update: August 1st, 2026

These Terms govern your use of our platform. By accessing or using RenderAI, now or in the future, you agree to be bound by these Terms and our Privacy Policy, and any updates or modifications to them that may be made. We reserve the right to suspend or terminate accounts that violate these Terms or our Privacy Policy. If you disagree with any part, do not use our service.

Definitions

Service/Services
Refers to RenderAI's platform, including all features, functionalities, tools, websites, applications, and any related services provided by RenderAI.
User/You/Your
Refers to any individual or entity that accesses or uses the Service, whether registered or not.
RenderAI/We/Us/Our
Refers to the Company operating the Service, and its affiliates, directors, employees, and agents.
Content
Refers to any text, images, graphics, audio, video, data, information, or other materials that are uploaded, posted, transmitted, or otherwise made available through the Service, whether by Users or generated by the Service.
User Content, Input Content or Uploaded Content
Refers to any Content that you upload, submit, post, or transmit to the Service.
Generated Content or Output Content
Refers to any Content created, generated, or produced by the Service using artificial intelligence technology, including images, videos, text, and other outputs resulting from your use of the Service.
Account
Refers to a user account created to access and use the Service, which may be linked to a Google or Microsoft Account.
Subscription or Plan
Refers to a paid or free subscription plan that provides access to certain features and functionalities of the Service.
Payment Partner/Third Party Payment Service
Refers to certified third-party payment processing services used to process payments for the Service.
Not Safe for Work (NSFW)
Refers to content that is not suitable for work or that may be offensive or harmful to others.
Terms or Terms of Service
Refers to these Terms of Service and any updates or modifications to them accessible at Terms of Service.
Privacy Policy
Refers to the privacy policy of the Service accessible at Privacy Policy.

Scope of the Service

RenderAI provides AI-powered design visualization tools for professionals, businesses, and individuals working in architecture, interior design, engineering, construction, real estate, product design, and marketing. Depending on your plan, the Service allows you, among other things, to:

Turn sketches, drawings, CAD or 3D model views, and photographs into photorealistic renders.
Generate and enhance AI images and videos of spaces, buildings, and products.
Explore design variations of materials, finishes, textures, lighting, and atmosphere.
Restyle or transform existing visuals into different presentation styles.
Create moodboards, organize results in project boards, and use complementary design utilities.

Everything the Service produces is content generated or manipulated by artificial intelligence. Even when an output looks photorealistic, it remains a visualization: it is not an authentic photograph, document, survey, or measurement of the real world, and it does not by itself certify facts, dimensions, as-built conformity, or technical accuracy. If you need that level of authenticity or accuracy, you must obtain and preserve it through your own independent means.

Account

You will need a Google or Microsoft Account to sign up to our service. You are responsible for maintaining the security of your account. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

The Service is intended for persons who are at least 18 years old and have sufficient legal capacity to enter into a binding agreement. By creating an Account or using the Service, you represent and warrant that you meet these requirements. If you access or use the Service on behalf of a company or other legal entity, you represent and warrant that you are duly authorized to act on its behalf and to bind that entity to these Terms, in which case "you" and "your" refer to both you individually and that entity.

You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.

You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payments

Functionalities of the Service require to be an active free or paid user. To become a paid user you should do any type of payment through our payment partners.

Our plans and prices may change from time to time. The most current prices and differences between subscription plans are described on our pricing page. Once you purchase a plan, the conditions established at the time of purchase will apply to your subscription for its duration. However, new subscriptions may have different conditions.

Any payment for the Service must be made using a certified third party service. We do not have access and do not store payment information and we are not responsible for any complaint regarding money transactions of any kind. Please refer to PayPal User Agreement, Freemius Terms & Conditions, Fungies Terms & Conditions, FastSpring Terms, Notices, and Policies and their respective privacy policies and other terms in this matter.

You will be assigned to one of the available payment services at the moment of the purchase. While we recommend reaching out directly to the corresponding service, you can always contact us with any questions you may have. Our team will do their best to assist you throughout the process.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. The renewal is handled entirely by your payment partner, and charges will continue until you cancel your subscription through your payment partner's account or through our support team. Please refer to your payment partner's terms for specific details about auto-renewal.

Tokens and Usage Limits

Access to generation features is measured in tokens. Tokens represent a monthly usage allowance — the maximum amount of content you can generate during a billing period — and are not a currency or a stored-value balance. Tokens have no monetary value, cannot be exchanged for cash, are non-transferable, and do not represent a proportional part of your subscription price.

Unless otherwise stated for your plan, unused tokens expire at the end of each billing period and do not roll over to the next one. No refund or credit is provided for unused tokens. The token cost of each generation may vary by model, feature, and settings, and is indicated in the Service; costs may change as we add or update models. Additional token packs (top-ups), where offered, are subject to the conditions stated at the time of purchase.

If a generation fails due to a technical error on our side or on the side of our model providers, the corresponding tokens are normally returned to your balance automatically. If you believe tokens were deducted incorrectly, contact our support team. When a Subscription ends or is cancelled, remaining tokens lapse at the end of the current billing period.

Free tokens and other trial benefits are offered once per user, not once per Account, and we may treat Accounts sharing a person, household, device, or network as a single recipient. We may reduce, withhold, or revoke free benefits where we detect duplicate or automated registrations, or other attempts to obtain them repeatedly. This does not affect tokens you have purchased.

Changes of Prices and Functionalities

We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.

We reserve the right to change the pricing structure of our product. We'll try to exempt existing customers from those changes. However, we may choose to change the prices for existing customers with prior notification. You will be notified by email at least 7 days before the changes take effect and you will have the option to cancel your subscription before the changes take effect.

We reserve the right to change the functionalities of our service at any time, by adding new features, removing existing features, or changing the way existing features work.

The Service may experience interruptions, downtime, or maintenance periods. We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance or experience unexpected outages. We are not liable for any loss or inconvenience resulting from service interruptions or downtime.

Cancellations

If you are dissatisfied with your subscription or with the terms and conditions, you can cancel at any time before your next billing date. You should cancel directly through your payment partner's account, or can request cancellation through our support team. Cancellations must be requested at least 24 hours before next billing date. During the cancellation process, our support team may reach out to understand your concerns and offer assistance. We can't guarantee that you will be able to cancel your subscription before the next billing date if you request cancellation via email in less than 24 hours of the next billing date.

Make sure to check your email (including spam folders) for confirmation of your cancellation. A cancellation request sent by email or through our support team is effective only once you receive written confirmation from us. If you do not receive that confirmation before your renewal date, cancel directly through your payment partner's account, which takes effect without our intervention. If a charge is processed because the cancellation was not completed in time, you will not be eligible for a refund.

Refunds

At this time, all purchases made through our app are by default non-refundable, except where required by law. We appreciate your support and want to ensure full transparency regarding our refund policy.

Purchases are processed by our payment partners, which act as the merchant of record for the transaction. Any statutory withdrawal or refund rights that apply to you — such as the 14-day withdrawal right of EU consumers, and its waiver when you expressly consent to immediate access to a digital service — are handled in accordance with the terms and checkout process of the payment partner assigned to your purchase. If you believe you are entitled to a refund under applicable law, contact our payment partner or our support team.

Account Termination and Deletion

You may stop using the Service and request the deletion of your Account at any time by contacting our support team; deleting your Account does not by itself cancel a paid Subscription, which you must cancel as described above. We may suspend or terminate your Account if you violate these Terms. Upon termination of your Account for any reason, your access to the Service ends, remaining tokens lapse, and your stored content may be deleted after a reasonable period, except where retention is required for legal, security, or abuse-prevention purposes. Provisions of these Terms that by their nature should survive termination — including content licenses already granted, indemnification, and limitations of liability — will survive.

Copyright and Content Ownership

By using our service, you agree not to upload media containing people without their consent. You agree not to upload media containing violence or explicit themes. You agree you have all or the necessary rights to the media you upload. Upload of media containing visible people under the age of 18 is strictly prohibited. Uploading images that contain watermarks, logos, or other markings belonging to third parties is strictly prohibited, as it may infringe upon the intellectual property rights of others. Misuse of media uploads may result in your account being suspended or banned without refund.

We claim no intellectual property rights over the material you provide to the Services. As between you and RenderAI, you own the Generated Content you create through the Service, subject to these Terms, to the license described below, and to the rights of third parties. We do not guarantee that Generated Content is protectable by copyright or other intellectual property rights in any jurisdiction, and similar or identical outputs may be independently generated for other users; no exclusivity over styles, motifs, or similar results is granted.

By using the Service, you grant us a non-exclusive, royalty-free license to use and showcase content uploaded to or generated through our platform — including images, sketches, and associated metadata — for marketing purposes. This may include showcasing content in our public galleries, featuring testimonials, or displaying your name or company name on our website and external channels. We may modify this content to fit our marketing needs and will credit your name when possible.

The name and look of our Services are copyright to RenderAI with all rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from RenderAI. You must request permission to use the RenderAI's logo or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind this permission if you violate these Terms of Service.

You can opt-out of having your content used for marketing purposes by contacting us. We'll do our best to comply with your request, but we may not be able to remove your content from external marketing materials already in place.

All content posted on the Services must comply with EU copyright law.

As the user, it is your absolute responsibility not to expose any sensitive data. We are not responsible of any data leak that might occur by uploading sensitive content into our platform.

You must not modify another website so as to falsely imply that it is associated with the Services or RenderAI.

Intellectual Property Complaints

If you believe that content available on the Service infringes your intellectual property rights, please contact us with: (i) identification of the protected work and of your rights over it; (ii) the location of the allegedly infringing content on the Service (such as a URL or screenshot); (iii) your contact information; and (iv) a good-faith statement that the reported use is not authorized by you or by law. We will review notices promptly and may remove or disable access to the reported content, and — where appropriate — warn, suspend, or terminate the responsible Account. We may also forward your notice to the user who provided the content.

Watermarks, AI Labels, and Metadata

Downloads of Generated Content may include a RenderAI watermark and/or a visible label identifying the content as AI-generated. Where the Service offers it, you may be able to choose whether to download Generated Content with or without the visible label.

In addition, Generated Content — including images, videos, and, where applicable, text outputs — embeds machine-readable marking, such as XMP/IPTC metadata or similar provenance signals, indicating that the content is synthetic or has been manipulated by AI, to the extent technically feasible for the feature and model used, and in line with applicable AI transparency regulations and content provenance standards, such as those of the European Union. This marking is independent of the visible label option and does not alter the ownership of rights described above.

You may not remove, alter, conceal, or otherwise circumvent these watermarks, labels, or machine-readable markings in a fraudulent manner, or in any situation where applicable law requires the artificial origin of the content to remain disclosed.

Content Storage

We store all uploaded and generated content for a limited time for the purpose of providing the service and assuring compliance with our terms and conditions. We may delete your content at any time if it's necessary to comply with legal requirements, ensure service quality, or for other legitimate reasons.

We may provide with History and storage features to the user for a specific period of time (1-day, 30-days, etc.) and for a maximum number of items (100, 500, etc.). When the user reaches the maximum number of items, the oldest items will be deleted or newer items might be not stored.

The user is the ultimate responsible for storing all generated content in a safe and secure manner. We are not responsible for any loss of content that may occur during the storage period.

Permitted Uses

You may use the Service for purposes such as:

Professional design and visualization work in architecture, interior design, engineering, construction, real estate, product design, and marketing.
Personal creative projects.
Educational purposes.
Commercial projects, in accordance with your Subscription plan and these Terms.

Content Restrictions and Prohibited Uses

Our AI service strictly prohibits the generation of any content that is deemed Not Safe for Work (NSFW) or adult-oriented. Users are expressly prohibited from using the service to create, generate, or distribute any content that contains explicit, obscene, or pornographic material. Additionally, the creation or distribution of deep fakes, face swaps, hate speech, harassment, illegal activities, or any manipulated media intended to deceive or harm others is strictly prohibited.

In addition, you may not:

Use the Service for any illegal or unauthorized purpose.
Attempt to reverse-engineer, extract, or replicate the AI models or underlying technology used by the Service.
Upload content that infringes the intellectual property rights of third parties.
Share your Account credentials with others.
Create multiple Accounts to exploit free benefits or trial offers, exceed usage limits, or circumvent a suspension or termination.
Use automated systems to access the Service beyond permitted rate limits.
Create content that is harmful, offensive, or that otherwise violates these Terms.
Generate or distribute deepfakes or other synthetic content for unlawful purposes, fraud, impersonation of real persons, or deliberate deception — including presenting Generated Content as an authentic photograph, document, or record where this may mislead others.
Circumvent or fraudulently remove transparency measures (such as labels, watermarks, or machine-readable markings) where the law requires you to disclose the artificial origin of the content.

Any violation of this policy may result in suspension or termination of access to the Service and legal action if necessary. Our automated systems may temporarily suspend your Account or restrict specific features while a potential violation — such as the use of explicit content or language — is pending review; decisions to permanently terminate an Account include human review. We may notify you by email of enforcement actions affecting your Account.

Your images and prompts, and the results generated by our AI service, may be reviewed through both automated and manual methods for abuse prevention and content filtering purposes.

By using our Service, you agree to adhere to this policy and acknowledge that RenderAI and third-party companies hold no liability for any misuse of the service in violation of these terms.

Outputs Accuracy and Commercial Use

Generated outputs sometimes may be inaccurate, contain hallucinations or visual errors. As a result, please use your judgment to review and validate generated outputs. We are not responsible for any inaccuracy or misleading outputs generated by our service.

You can use AI generated outputs in commercial projects unless it is expressly stated in the model or feature. Please note that AI generated content can create specific content that is not suitable for commercial use. You are responsible for confirming compliance with any commercial use of the generated outputs. We are not responsible for any legal implications of using AI generated outputs for commercial purposes by users or third parties.

You are solely responsible for ensuring that your commercial use of generated outputs does not infringe upon any third-party intellectual property rights, including but not limited to trademarks, service marks, trade names, or publicity rights. Generated outputs may inadvertently include elements that resemble protected identities, logos, or other trademarked material. You must review and clear all generated content for trademark and publicity right compliance before commercial use. We are not responsible for any claims, damages, or legal action arising from your use of generated outputs that infringe upon trademark or publicity rights.

AI Transparency and Your Disclosure Obligations

Where the Service is subject to provider transparency obligations under applicable AI regulations — such as the EU Artificial Intelligence Act — we work to mark Generated Content as synthetic through machine-readable means, to the extent technically feasible and within the legal deadlines and transition periods that apply to us.

When you publish, share, or otherwise make Generated Content available to third parties — in particular realistic content depicting people, places, or spaces — you may qualify as a deployer under such regulations and be solely responsible for clearly and distinguishably disclosing to your audience that the content is AI-generated or AI-manipulated. RenderAI provides tools and labels to assist you (including visible AI labels where offered), but does not assume your disclosure obligations for publications you make outside the Service.

Where your work is evidently artistic, creative, or fictional, applicable law may allow you to make this disclosure in an appropriate manner that does not hamper the display or enjoyment of the work.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Service will meet your specific requirements or expectations.

We also test all of our features extensively before and after shipping them, but we have a ship-fast approach that prioritizes speed over thoroughness. As with any software, our Service inevitably has some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free Service. If you find a bug, please report it to our support team.

Indemnification

You agree to indemnify, defend, and hold harmless RenderAI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to: (i) content you upload to the Service; (ii) your use of the Service or of Generated Content, including its commercial use or publication; (iii) your violation of these Terms or of applicable law; or (iv) your infringement of any third-party rights, including intellectual property, privacy, image, or publicity rights. This obligation survives the termination of your Account.

Limitation Of Liability, Force Majeure and Severability

You expressly understand and agree that we shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

We provide our services on an "as is" and "as available" basis, without making any representations or warranties regarding their operation, content, or materials. Users agree to use the services at their own risk. We disclaim all warranties, express or implied, including but not limited to merchantability, non-infringement, and fitness for a particular purpose.

Furthermore, we limit our liability, stating that users will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damages, regardless of the cause. Our liability, if any, is limited to the amount paid for the products or services, and under no circumstances will there be consequential or punitive damages, unless prohibited by law.

We shall not be liable for any failure or delay in performance under these Terms that is due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, network or infrastructure failures, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, or any other causes beyond our reasonable control.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it will be severed from these Terms.

These Terms of Service and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of Uruguay, without regard to its conflict of law provisions.

Nothing in these Terms limits or excludes rights or remedies granted to you by mandatory provisions of applicable law — such as consumer protection, data protection, and AI transparency laws of the European Union and other jurisdictions — to the extent those provisions apply to you and cannot be waived by contract.

Do you have any questions, comments, or concerns about this terms of service, your data, or your rights with respect to your information? Please contact us and we'll be happy to answer.

Thank you for using our service!

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